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Introduction to Meal Program

Explore our recurring order solution as a new channel to grow your catering sales

Updated this week

What is Meal Program?

Meal Program is a recurring employee meal service. It brings individually packaged meals from local restaurants right to the workplace.

How it works:

  1. Organizations set the schedule and subsidy amount

  2. Employees order their own meals online or through the Meal Program app

  3. ezCater handles all the logistics including delivery with Dispatch

  4. You prepare and label orders, then hand off to delivery drivers

  5. Orders are delivered by the scheduled delivery times to the office

  6. Employees are alerted that their orders have been delivered

ezCater Meal Program can scale up or down for fluctuating headcounts, giving workplaces flexibility that corporate cafeterias can’t provide.

Key characteristics:

  • Recurring office demand: Scheduled meals for companies on specific days and times from a rotating list of restaurants.

  • Individually packaged meals: Each employee orders their own meal with a standardized label.

  • One delivery: All individual meals are delivered together in one single order to the company.

What Makes Meal Program Orders Unique

Meal Program orders have several distinct characteristics compared to typical catering orders on ezCater.

Marketplace

Meal Program

Who orders

One organizer

Each individual employee

Menu type

Trays, platters, bulk catering

Individually packaged meals

Order frequency

Occasional, one‑off

Recurring, scheduled orders

Packaging

Bulk trays

Individual meals with labels

Delivery

Dispatch or restaurant-powered delivery

Dispatch

Where you manage orders

Partner Portal

Partner Portal

Preparation time

Variable

90 minute cutoff time

Maximum order capacity

Variable

Customized meal cap

Why restaurants love Meal Program

  • Exposure to a network of repeat, high-value customers

  • Delivery is handled by Dispatch

  • Orders are scheduled ahead of time and picked up before lunch rush

  • Orders are backed by our live customer support

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