ezCater

Delivery Solutions

Learn how to use our self-delivery tools—from managing drivers and tracking deliveries to reviewing delivery reporting—and follow best practices to configure your delivery settings

Self-Delivery Basics

Dive deeper into the process for managing in-house deliveries:  methods for driver assignment and resources for drivers

Driver Management

This article walks through how delivery tracking works end‑to‑end for in‑house drivers using both the driver app and mobile web experience, and how your restaurant can monitor deliveries in the…

Delivery Tracking

When you handle delivery in‑house, your drivers are the last step in the customer’s experience. This article shares recommended procedures and on‑the‑road best practices to help you deliver ezCater orders…

Self-Delivery Best Practices

How to deliver your ezCater orders with your in-house staff 

Self-Delivery

Dispatch connects your restaurant with a network of professional catering delivery drivers when you need it. It’s designed to help you say “yes” to more orders while maintaining reliable, on‑time…

Dispatch Basics

Dispatch gives you flexible ways to use professional catering drivers alongside, or instead of, your own driver team. This article explains the different Dispatch options available to restaurant partners

Dispatch Options

Learn the order lifecycle for ezCater orders when Dispatch is handling delivery.  From request to handoff you'll know what to do at every step of the way

Dispatch Order Lifecycle

Even with Dispatch, things can occasionally go wrong on delivery day. This article explains what restaurant partners should do when a Dispatch order has issues

Dispatch Issues & Support

When you use Dispatch for delivery, a few simple habits can make a big difference in reliability and customer experience. This article provides recommended best practices for restaurant partners using…

Dispatch Best Practices

Learn how to use our Delivery Solution with our third-party delivery partners.

Dispatch

The Delivery API lets you connect your own in-house delivery systems directly to ezCater. With this integration you can send driver assignment and tracking updates back to ezCater automatically

Integrating with the Delivery API

Understand how delivery tracking requirements are affected when using the Delivery API

Delivery API Tracking Requirements

Learn about connecting your existing delivery management software with ezCater 

Delivery API

Product Updates

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