ezCater

Restaurant Partner Integrations

ezCater offers two integrations with Olo Rails: the Orders API and the Menus API.  This page explains what each API does, when to use them, and where to go next.

Menu Integration Overview

The Menus API syncs your Olo Rails menu directly into ezCater on a per-location basis. Once configured, you maintain one menu in Olo and ezCater stays in step automatically.

Menu Setup Guide

If your brand is already live on the Orders API, you can add the Menus API through a conversion — a focused project that connects your existing Olo menu directly…

Olo Orders to Menus API Conversion

This page is the canonical reference for every metadata tag ezCater reads from Olo Menu Management. Each entry specifies where the tag lives (item, choice, or option group), when it’s…

Tag Reference

A sized-based item is one where the customer chooses a size (Small / Medium / Large) and the size variants share the same modifier structure underneath. This page describes the…

Sized-Based Items

The LeadTime tag sets a per-item lead time that overrides your store-level lead time. Use it for items that genuinely need longer prep — a custom cake, a large catering…

Lead Times

Olo Menu Management lets you control which ordering channels see which categories and items. When you build categories or items specifically for ezCater, you need to restrict their visibility so…

Rails Visibility

Utensils — forks, knives, spoons, plates, bowls, napkins, cups, ice — are required on every ezCater menu. Menus that offer free utensils win significantly more orders than those who don’t,…

Utensils

Setting Up Your Menu

The Olo Rails integration uses ezCater’s Orders API to transmit accepted orders directly from ezCater into Olo Rails, where they flow on to your POS through your existing Olo configuration

Olo Rails Integration Overview

This page describes how orders move from ezCater into Olo Rails — from the moment a customer places an order through the firing of the order to your POS

Order Acceptance & Transmission

This page covers the operational side of the Olo Rails integration — what happens when orders fail to transmit, how payment processing works, what to do during outages, and where…

Operational Practices

Receiving Orders

When an order fails to transmit from ezCater to Olo Rails, you’ll see an error code in your notification. This page explains what each code means in plain language, why…

Error Reference

This page is the canonical inventory of what ezCater’s Menu integration supports, what advanced configurations are available, and what isn’t supported today

Features

Recorded walkthroughs of the most common Menus API setup tasks. Each video pairs with a written page in this portal; use the video when you want to see the Olo…

Videos & Walkthroughs

Guidance & Resources

Meal Program is ezCater’s corporate subsidy channel, separate from the on-demand Marketplace. Workplaces use it to give employees recurring individual meal orders that are delivered together — each order contains…

Meal Program Overview

This page specifies the metadata tags required to make a menu item available on Meal Program

Meal Program Menu Setup

Meal Program

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