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Training Resources

Learn about additional resources available to our restaurant partners outside of this Help Center

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Live Weekly Training Webinar

Join our live Weekly Webinar which includes a slide deck presentation, a live demo of our Partner Portal and Q&A. The session runs for one hour and is available every Monday at 3 PM ET.

Register for our Weekly Webinar using this link

Webinar Overview:


This one-hour live session will introduce ezCater and highlight the benefits of joining. We’ll cover opportunities in the "food for the workplace" space and provide a high-level walkthrough of the experience for your stores.


What Your Team Will Learn:

  • How to confidently use our Partner Portal to accept and manage orders

  • Handling deliveries, including when to use Dispatch

  • Understanding performance metrics and Reliability Rockstar requirements

  • Optimizing key settings such as capacity, lead times, and closures

  • Best practices for self-delivered and Dispatch delivered orders

Important notes:

  • Everyone is welcome to join a live webinar

  • There is no limit to the amount of sessions that can be attended

  • The webinar is network-wide and will not be specific to your brand or operations

  • Marketing Programs and Integrations are not covered in this session


Training videos

You can access our Training Video Library by clicking the link labeled "View our Tutorial Videos" at the top of the page.


Training courses

Visit our Partner Learning Lab by clicking the link at the top of the page. Here you can access in-depth online courses for training yourself and your teams for success on the ezCater platform.

You can also access individual courses using the links below:

Partner Portal access is required to access the Partner Learning Lab


Downloadable training assets

Use the links below to download training resources that can be shared with your teams or added to your internal training processes:

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