ezCater

Getting Started with ezCater 

Review all solutions available to you as an ezCater partner

ezCater Solutions

This article walks you through how to sign up as an ezCater restaurant partner and the requirements your locations must meet to join

Signup & Requirements

This article breaks down what to expect once you’re approved to join ezCater, how your account is activated, and the recommended settings to help your locations succeed on the ezCater…

Onboarding & Activation

This article outlines menu and photo requirements for your ezCater listing, along with data‑backed best practices to help you attract more customers and make ordering easier

Your Menu & Photos

This article explains what fees apply to ezCater orders and the payout process

Selling Fees & Payouts

Learn about how tax is applied to ezCater orders

Taxes

This article explains our Online Ordering solution that allows customers to place catering orders directly through your website.  Learn about the benefits, setup process and cost structure

Online Ordering:  Catering Through Your Website

Explore our solutions and how to join the ezCater platform 

Learn the Basics

This article gives a walkthrough of both the web‑based version of the Partner Portal and the mobile app and explains how to access and log in to each

Web & App Walkthrough

This article explains how to view and manage orders in the Partner Portal on both web and mobile app.  Understand the order lifecycle and the different actions you'll need to…

Viewing & Managing Orders

This article explains the ezCater order lifecycle, and what types of text, email, and app push alerts you and your team will receive

Order Lifecycle & Notifications

Learn about the reporting tools available in your Partner Portal for orders, performance and marketing efforts

Creating Reports

Learn how to utilize our technology for managing your orders and operations effectively

Partner Portal & Order Management

Product Updates

View our Learning Lab

View our Tutorial Videos

Find answers and get help from Intercom Support and Community Experts

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